Dedicated Team

Real people to power your technology.

TALK TO OUR TEAM

Everything You Need to Keep Freight Moving

24/7 SUPPORT

No chat bots or AI agents. Real experts. Real strategy. Real solutions.

Around-the-clock access to real logistics experts, not a call center or AI agents.

Immediate response to after-hours issues, delays, and exceptions.

Proactive problem resolution before your customers are alerted. 

Reduced operational risk during nights, weekends, and holidays.

KPI REVIEWS

Actionable insights that drive continuous improvement.

Regular performance reviews tied to your business goals.

Clear visibility into KPIs like OTIF, cost-per-mile, and carrier performance.

Data-backed recommendations for routing, mode mix, and cost control.

Alignment between strategy, execution, and measurable results.

CLAIMS MANAGEMENT

Claims resolution in 30 days (avg.)

End-to-end management of freight claims on your behalf.

Reduced internal workload and fewer follow-ups with carriers.

Better documentation and stronger recovery rates.

Less financial leakage and faster payment recovery.

FREIGHT AUDIT & PAY

Only pay for what you agreed.

Weekly audits to catch rate discrepancies and billing errors.

Validation against contracted rates, accessorials, and load details.

Centralized management of all freight bills and approvals.

Improved cost accuracy and predictable freight spend.

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Your Dedicated Logistics Team

Daily Account Manager

Your day-to-day advocate managing execution, exceptions, and ongoing support.

Critical After-Hour Support

Immediate intervention to resolve urgent shipment issues…anytime, day or night.

Carrier Manager

A dedicated specialist to maintain a safe, reliable, and high-performing carrier network.

Executive Sponsor

A senior DLX leader ensuring alignment, accountability, and long-term value.

Client Health Champion

A champion that conducts quarterly QBRs and identifies continuous improvement opportunities.

Analytics Lead

A data-focused expert responsible for proactively identifying critical trends across your supply chain.

Chaos…meet clarity

A dynamic solution to eliminate shipping chaos.  


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Issue: Internal teams stretched beyond capacity.

Solution: DLX becomes an extension of your team, assisting with the day-to-day execution and management of your supply chain so your team can focus on strategic initiatives.

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Issue: Inconsistent service across lanes and regions.

Solution: We’ll bring consistency to every shipment by applying standardized processes, trusted carrier relationships, and market expertise.

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Issue: Limited market intelligence.

Solution: Our logistics experts actively monitor market conditions, capacity shifts, and rate trend and will adapt strategies in real time.

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Issue: Reactive problem-solving.

Solution: The DLX team will help to identify risks before they disrupt your supply chain and resolving issues quickly through hands-on carrier and shipper coordination.

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Issue: Rising costs without clear explanation.

Solution: We analyze spend, identify cost drivers, and recommend actionable improvements.

What stood out for me with DLX was the people, hands down. When you’re working with people that you can A. Trust what they say, and B. you know they’re gonna take care of you and your business, that’s what really pushed it over the edge for me.

Jimmy Huff, Senior Freight and Logistics Manager

Happy Egg

“My customer service reps out there spent basically their Monday mornings chasing trucks. Finding out about deliveries…where are they? What are they doing? When are they going to be there? And a lot of times, we didn’t get answers to those questions from the truck lines.”

Kevin Robinson, Director of Inside Sales

Creekstone Farms Premium Beef

Case Studies

Case study infographic by Dynamic Logistix titled "OTIF CASE STUDY". Download PDF: On-Time In-Full

On-Time In-Full

XTMS debunks OTIF charges with proof of on-time delivery.

Case study infographic by Dynamic Logistix titled "CASE STUDY: AFTER HOURS SUPPORT". Download PDF: After Hours Support

After Hours Support

After-hours support saves a shipper thousands in overtime staffing costs.

Case study infographic by Dynamic Logistix detailing a four-step supply chain delay timeline titled "WTF?! (Where's the Freight?)". Download PDF: WTF?! (Where’s The Freight)

WTF?! (Where’s The Freight)

With XTMS, you won’t wake up to dozens of missed calls and testy emails from customers.

TRUSTED BY LOGISTICS LEADERS IN EVERY INDUSTRY

Creekstone farms logo.
Bobos logo.
SPX logo
Prolec logo.
Open range beef.
The Happy Egg Co. Farmer logo featuring "HAPPY egg co." in blue text above the word "FARMER" in orange block letters between two lines.
Poly source logo.
USG logo.
Little Leaf logo.
Little Potato Co. logo.

MEAT

On Time, On Temp, Fully Protected

Explore MEAT
Multiple wooden pallets in a warehouse hold large stacks of raw red meat, plastic-wrapped and secured with straps.

PRODUCE

Protect Your Product’s Shelf Life

Explore PRODUCE
Close-up of vibrant, bright green romaine lettuce leaves. The leaves are crisp and textured with visible veins and a glossy, fresh appearance.

CONSTRUCTION

Built to Move Your Project Forward

Explore CONSTRUCTION
A white semi-truck transports a flatbed trailer loaded with bundles of long, dark metal beams secured by straps. The truck travels along a two-lane highway next to a steep, rocky hillside covered in protective mesh.

OTHER INDUSTRIES

Shipping Solutions for Any Industry

Talk to a team member

A brief, 15-minute meeting with a DLX shipping solutions team member, scheduled based on your availability.